Genki center online

Privacy Policy and Personal Data Protection Statement

WEBSITE MANAGER

The data controller, as defined by the General Data Protection Regulation (GDPR), is: GENKI JAPANESE,  Brilejeva ulica 13, 1000 Ljubljana, Slovenia; Email: info@genki-center.com; Phone: +41 76 228 29 82

GENKI JAPANESE is committed to protecting the confidentiality of personal data of users of our website. The collected data will be used exclusively for the purposes for which users provide them on the website and within the framework of legal obligations.

We will not use personal data and contact information for other purposes, and we will not disclose them to third parties without the explicit permission of the website user unless required by law. We will take all measures to protect your personal data from any breaches and abuses.

For questions regarding the protection of your personal data when using this website, you can contact us at info@genki-center.com

COLLECTION OF PERSONAL DATA

We collect personal data in the following ways:

  • Through the registration form for courses or events
  • During telephone communication with the client
  • During personal communication with the client
  • Through email communication with the client
  • Through social media chat communications with the client
 

TYPES OF PERSONAL DATA WE COLLECT AND PURPOSE OF PROCESSING PERSONAL DATA

  1. WEBSITE VISITDuring each visit to the website genkicenter-online.com, server log files are automatically stored on the web server (e.g., IP address – a number that identifies an individual computer or device on the internet). The global web operates in a way that certain data about website visits, such as IP address, browser version, visit time, and similar, are recorded on the web server hosting the website. GENKI CENTER does not process these collected data separately and does not associate them with other data.

    The purpose of these procedures is to ensure network and information security, i.e., to detect and prevent unauthorized access that may compromise the availability, integrity, and confidentiality of stored or transmitted personal data and the security of related services accessible through these networks and systems. Such processing is necessary for the performance of public tasks by the website manager.

    Data about website visits are stored for 30 days from the website visit.

  2. PROVISION OF OUR SERVICES
    • For the purpose of conducting language education, we collect the following data:
      • Name and surname
      • Email address
      • Phone number
      • Physical address (if necessary)

    We use personal data to complete and manage the registration for language courses, send course-related information, and successfully conduct the course itself. Individuals can voluntarily decide whether to register for a course. Without your personal consent, we do not disclose personal data to third parties unless required by law.

    In the course of fulfilling our contracts with you, such as through the execution of language courses, we partially disclose your data to service providers who, at our order and within the framework of a contract between GENKI CENTER and each service provider, process this data for the purpose of processing the order. Such a provider may be, for example, a contractual provider of a language course used by GENKI CENTER for the realization of the contract with you.

    Personal data collected for the purpose of conducting a language course are kept until your withdrawal.

    In the course of fulfilling our contracts with you, such as through the execution of language courses, we partially disclose your data to service providers who, at our order and within the framework of a contract between GENKI CENTER and each service provider, process this data for the purpose of processing the order. Such a provider may be, for example, a contractual provider of a language course used by GENKI CENTER for the realization of the contract with you.

    • For the purpose of conducting advertising activities, we collect the following data:
      • Email address – if you consent to direct marketing (via an online form), you will receive offers and notifications from our company. In this case, we collect and further process the email address you enter in the online form.

    The legal basis for processing all the above personal data is your personal consent (personal or via an online form).

YOUR RIGHTS REGARDING PERSONAL DATA PROTECTION

An individual whose personal data is processed has the right to request access to personal data and correction or deletion of personal data or restriction of processing concerning them, as well as the right to object to processing and the right to data portability. The individual’s request is processed in accordance with the provisions of the General Regulation.

Regarding personal data collected based on your personal consent, you can revoke the consent at any time. You can send the revocation of consent to us at the email address info@genki-center.com

AUTOMATED DECISION-MAKING

Automated decision-making or profiling is not carried out.

INFORMATION ABOUT THE RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY

A complaint about the processing of your personal data can be submitted to the Information Commissioner (Dunajska cesta 22, 1000 Ljubljana, email: gp.ip@ip-rs.si, phone: 01 230 97 30, website: www.ip-rs.si).

CHANGES TO THE PRIVACY POLICY This privacy policy was last updated in December 2023